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Welcome to Fotice. This Payment Policy explains the payment methods we accept, how payments are processed, and important information regarding billing and payment security.
We accept secure payments through trusted payment providers. Available payment methods may include:
Visa
Mastercard
American Express
Discover
Apple Pay
Google Pay
Shop Pay
PayPal (where available)
The payment options displayed at checkout may vary depending on your location.
All payments must be completed before an order is processed and shipped.
Once your payment has been successfully authorized, you will receive an order confirmation email.
If your payment cannot be authorized, your order will not be completed.
All prices displayed on our website are shown in the currency selected on the website or at checkout.
If your bank uses a different currency, exchange rates or foreign transaction fees may apply.
Your security is important to us.
All payment transactions are processed through secure, encrypted third-party payment gateways that comply with industry security standards.
Fotice does not store your full credit or debit card information on our servers.
Please ensure that your billing information matches the information registered with your payment provider.
Incorrect billing information may result in payment delays or declined transactions.
To protect our customers from fraud, we may request additional verification before processing certain orders.
If verification is required, our customer support team will contact you using the email address provided during checkout.
Applicable taxes will be calculated and displayed during checkout based on your shipping destination and local regulations.
A payment may fail for several reasons, including:
Insufficient funds
Incorrect card details
Bank authorization issues
Security verification failure
Payment provider restrictions
If your payment fails, please verify your information or contact your bank before trying again.
Approved refunds will be issued to the original payment method used for the purchase.
Depending on your bank or payment provider, refunds typically appear within 5–10 business days after approval.
For more information, please refer to our Return & Refund Policy.
If you have any questions regarding payments, please contact us:
Fotice
Address:
71-75 Shelton Street
London, WC2H 9JQ
United Kingdom
Phone:
+44 7868 198438
Email:
support@fotice.store
Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM (MST)